Shipping Information

Covid-19 Update

We are happy to advise we are still shipping our orders of food and treats for your dogs. All items on our site are available to ship within the UK however due to limitations on services and pick up currently orders may take longer than expected to arrive. Please give at least 5 working days for delivery.

UK SHIPPING COSTS

UK orders are shipped with different couriers but mainly Royal Mail and MyHermes. 

Orders under £40 are £3.95 for standard postage, £4.95 for Royal Mail Tracked 48 or £5.95 for Royal Mail Tracked 24.

Orders of £40 and over qualify for free UK postage with the following exception:


*Exception 

Due to high courier costs, there is an £11.75 surplus charge on 12kg and 15kg bags of dog food going to both the Scottish Highlands and Northern Ireland. If you live here and are ordering 12kg or 15kg of dog food, please can you choose this box when checking out. We can add a second box though, on the same order, for 12kgs or 15kgs of food, for only £3.60 carriage.

If you live in these areas and don't tick the box, we will hold onto your order and be in contact with you about the surplus courier costs. 

REST OF THE WORLD SHIPPING COSTS

If you would like to order for delivery outside of the UK, please contact us in advance. It should only take us a day or two day to get you a delivery quote.